Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to info@zophystore.com.
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Questions
All our pieces are 100% handmade, and we carefully select premium materials such as Miyuki beads, Czech beads, Murano glass stones, various types of threads, and some metals like stainless steel with rhodium plating.
Rhodium is a precious metal that belongs to the platinum group of metals. It is known for its durability, corrosion resistance, and brilliant shine. Rhodium plating is a process where a thin layer of rhodium is applied to the surface of metals, such as silver, stainless steel or bronze to enhance their appearance and protect them from tarnishing. This plating helps to maintain the quality and longevity of your accessories, ensuring they stay looking beautiful for longer.
Yes! Our accessories are primarily made with artisanal beads and materials, making them free of nickel and other substances that can cause skin allergies. For pieces that contain metal, such as earrings or certain bracelets, we ensure they are nickel-free and have a rhodium plating for added protection.
Once your order is processed, we will ship it within 1 business day. We use USPS for delivery, and it typically takes 3-7 days to reach you, depending on your location.
Bracelets:
Our artisanal bracelets are mostly water-resistant, so you can wear
them while swimming, showering, at the gym, etc.
Earrings:
o Avoid applying lotions, creams, cosmetics, perfumes, or water to
the pieces.
o Do not wear earrings during physical exercise.
o Remove accessories before sleeping, showering, or exercising to maintain their quality.
